{"id":2747,"date":"2024-06-28T10:37:04","date_gmt":"2024-06-28T10:37:04","guid":{"rendered":"https:\/\/perfectbalance.ohpnk.com\/opbmc\/?page_id=2747"},"modified":"2024-12-03T02:54:30","modified_gmt":"2024-12-02T22:54:30","slug":"patient-rights-and-responsibilities","status":"publish","type":"page","link":"https:\/\/perfectbalance.ae\/opbmc\/patient-rights-and-responsibilities\/","title":{"rendered":"Patient Rights and Responsibilities"},"content":{"rendered":"

[vc_row row_content_width=”grid” el_class=”patient-rights-mrow”][vc_column][vc_column_text]<\/p>\n

PATIENTS AND THEIR FAMILIES HAVE THE FOLLOWING RIGHTS:<\/h2>\n
    \n
  1. To know the mission statement of the healthcare facility and type of services that they provide<\/li>\n
  2. To be treated with dignity and respect, consistent with professional standards for all patients regardless of manner of payment, race, sex, nationality, religion, culture, disability or any other factor<\/li>\n
  3. To be treated to the highest professional standards by appropriately licensed, qualified and experienced practitioners in a properly licensed and approved facility<\/li>\n
  4. To receive care that is considerate and respectful of the patients\u2019 personal values and beliefs<\/li>\n
  5. To receive healthcare on the basis of clinical need<\/li>\n
  6. To receive emergency medical care and treatment<\/a> easily and quickly<\/li>\n
  7. To be referred to a specialist\/consultant<\/a> for special care when there is a clinical need<\/li>\n
  8. To receive a detailed explanation of their condition, care, treatment and aftercare, in terms that are free from professional jargon in order that the patient can fully understand<\/li>\n
  9. To access their medical record and medical information<\/li>\n
  10. To seek a second opinion without fear of compromise to his or her care within or outside the hospital<\/li>\n
  11. To privacy during examination, procedures, clinical care\/treatment and to know who is in attendance and the purpose of those in attendance<\/li>\n
  12. To informed consent for treatment, procedures and interventions, as per Department of Health Consent Policy (Reference PPR\/hCP\/P0003\/07)<\/li>\n
  13. To receive verbal and written information about any proposed treatment and to be told if there are any alternatives available<\/li>\n
  14. To have all clinical and pharmaceutical records kept fully updated and relevant, information fully documented and personal details and records kept fully confidential and protected from loss and misuse<\/li>\n
  15. To receive information on admission regarding the healthcare facility\u2019s regulations and relevant policies<\/li>\n
  16. To reasonable safety in relation to the healthcare facility environment and practices<\/li>\n
  17. The freedom to choose their pharmaceutical care provider<\/li>\n
  18. To receive relevant, current and understandable information concerning their drugs and treatment<\/li>\n
  19. To decision making about their drugs and treatment choices<\/li>\n
  20. To discuss and request information related to their specific drug therapy, possible adverse side effects and drug interactions<\/li>\n
  21. To have drug therapy monitored for safety and efficacy and reasonable efforts made to detect and prevent drug allergies, adverse reactions or contraindications<\/li>\n
  22. To monitor the patient compliance and proper drug use and institute remedial interventions when necessary<\/li>\n
  23. To be provided with Arabic\/English interpreter services; all other language barriers will be accommodated based upon availability of interpreter resources<\/li>\n
  24. To have any complaint that they may make acknowledged and fully investigated, and be provided with a written response as per the facility policy<\/li>\n
  25. To be protected from physical assault during their visit\/stay in the healthcare facility<\/li>\n
  26. To appropriate protection if they are children, disabled, elderly or vulnerable<\/li>\n
  27. To care at the end of their life which is respectful and compassionate<\/li>\n
  28. To be informed regarding any uncovered costs and expenses prior to making decisions. To receive treatment in an emergency situation regardless of the status of their insurance card<\/li>\n
  29. To receive information on how to make a complaint to the healthcare facility if unhappy about the lack of access to their rights, medical examination or treatment, behavior of the staff or healthcare facility safety standards<\/li>\n<\/ol>\n

    If you have a suggestion or complaint about the services provided you may:<\/h4>\n